Latest NewsThe LANDFIRE (LF) Help Desk receives inquiries from LF users. These inquiries could be about LF products, the website, or methods of downloading LF data. Each inquiry is given a ticket number and reviewed to determine the level of response needed. The Help Desk works with the appropriate LF staff to provide the information requested.
The chart below shows the status of user contacts/tickets received. This list is updated weekly.
*SME - Subject Matter Expert
| Ticket ID | Inquiry | LF Product | Issue | Status | Creation Date | Close Date | GeoArea | LF Scope | Resolution/Timing |
|---|---|---|---|---|---|---|---|---|---|
| 116285 | FRCC on AGOL | Fire Regime | Research/Product Inquiry | Closed | 05/17/23 | 05/18/23 | All | Advised user that VCC and VDep have replaced FRCC data. Timeline: Completed | |
| 116282 | Public LANDFIRE Reference Database geolocation of individual trees | Vegetation | Research/Product Inquiry | Closed | 05/17/23 | 05/18/23 | All | Advised user that geolocation data for individual trees is unavailable. Timeline: Completed | |
| 116122 | LANDFIRE Data Request | Fuels | Research/Product Inquiry | Closed | 05/13/23 | 05/17/23 | CA | Provided user with data requested, and directed where to locate the rest on website. Timeline: Completed | |
| 116078 | Floating point version of slope map in degrees | Topographic | Research/Product Inquiry | Closed | 05/11/23 | 05/11/23 | All | Provided user with data requested. Timeline: Completed | |
| 116035 | LANDFIRE classification descriptions | Vegetation | Research/Product Inquiry | Closed | 05/10/23 | 05/11/23 | All | Provided user with similar NVCS descriptions. Timeline: Completed | |
| 116006 | AOI Download - Longer wait than expected | Fire Regime | Research/Product Inquiry | Closed | 05/09/23 | 05/10/23 | All | User reported that data was received shortly after submitting ticket. Timeline: Completed | |
| 115836 | Comparing EVT, EVC and EVH data for the same area | Vegetation | Research/Product Inquiry | Closed | 05/04/23 | 05/05/23 | All | Clarified disturbance transition rulesets for user. Timeline: Completed | |
| 115794 | Landfire display of USNVC Macroroups | Vegetation | Research/Product Inquiry | Closed | 05/03/23 | 05/05/23 | All | SME clarified that NVC was a different raster dataset than EVT. Timeline: Completed | |
| 115724 | Comparing .dbf and AOI .tif file | Vegetation | Research/Product Inquiry | Closed | 05/02/23 | 05/01/23 | All | Advised user .dbf is comprehesive listing of data, while .tif contains only AOI. Timeline: Completed | |
| 115556 | LandfireProductService error | Website | Other | Closed | 05/01/23 | 05/01/23 | All | User self-resolved. Timeline: Completed | |
| 115093 | Accuracy vegetation data | Vegetation | Research/Product Inquiry | Closed | 04/26/23 | 04/26/23 | All | Advised user no accuracy assessment was performed on EVC or EVH for Remap. Timeline: Completed | |
| 115075 | How long does it take to receive land fire data? | Website | Website/viewer assistance | Closed | 04/25/23 | 04/25/23 | All | Advised user of previous downtime, and to attempt again. Requested specific info if download fails again. Timeline: Completed | |
| 115016 | Download issue | Website | Website/viewer assistance | Closed | 04/24/23 | 04/24/23 | All | Provided user with Download Mosaic Data Products page link: https://www.landfire.gov/version_download.php. Timeline: Completed | |
| 115011 | Delayed Email Notification: LF Map Viewer Data Download for Utah (LF 2020) | Website | Website/viewer assistance | Closed | 04/24/23 | 04/24/23 | UT | Provided user with Download Mosaic Data Products page link: https://www.landfire.gov/version_download.php. Timeline: Completed | |
| 114996 | landfire.gov errors | Website | Other | Closed | 04/24/23 | 04/24/23 | All | SPAM: Timeline: Completed | |
| 114995 | Data download not coming to email | Website | Website/viewer assistance | Closed | 04/24/23 | 04/24/23 | All | Provided user with Download Mosaic Data Products page link: https://www.landfire.gov/version_download.php. Timeline: Completed | |
| 114937 | 2012 Existing Land Cover | Vegetation | Research/Product Inquiry | Closed | 04/21/23 | 04/24/23 | CA | Provided user with link: https://landfire.gov/version_download.php. Timeline: Completed | |
| 114650 | LF FRG and NVC crosswalk | Fire Regime | Research/Product Inquiry | Closed | 04/13/23 | 04/18/23 | All | Advised that there is no direct crosswalk available, but provided recommended steps as a work-around. Timeline: Completed | |
| 114613 | Issue with processing LANDFIRE data from DDS in R | Vegetation | Research/Product Inquiry | Closed | 04/12/23 | 04/19/23 | All | SME contacted user directly to resolve. Timeline: Completed | |
| 114560 | LF220 Image Services have disappeared | Website | Website/viewer assistance | Closed | 04/11/23 | 04/12/23 | All | Advised user Image Services has been taken down to investigate issues. Timeline: Completed | |
| 114544 | Image Server data availability | Vegetation | Website/viewer assistance | Closed | 04/11/23 | 04/11/23 | All | Provided user with alternate links to download data. Timeline: Completed | |
| 114509 | Assistance locating BpS reference material | Vegetation | Research/Product Inquiry | Closed | 04/10/23 | 04/11/23 | All | Provided user with BpS descriptions. Timeline: Completed | |
| 114482 | Historic vegetation type dataset | Vegetation | Website/viewer assistance | Closed | 04/10/23 | 04/10/23 | All | Provided user with LF archive data link (https://landfire.gov/lf_archive.php). Timeline: Completed | |
| 114464 | Relating the BPS to EVT | Vegetation | Research/Product Inquiry | Closed | 04/10/23 | 04/11/23 | All | Advised user how to relate BPS and EVT data. Timeline: Completed | |
| 114418 | U.S. Geological Survey Response [Ticket#974930] Conterminous US Land Cover Download | Other | Other | Closed | 04/07/23 | 04/11/23 | All | Advised user to contact USGS regarding problems downloading their data. Timeline: Completed | |
| 114095 | Help with LANDFIRE riparian definition for publication | Vegetation | Research/Product Inquiry | Closed | 04/06/23 | 04/06/23 | NW | Advised user since NVC data was only used for LF 2016, the NatureServe Ecological Systems definition will work for their purpose. Timeline: Completed | |
| 114028 | R4 White Bark Pine data | Vegetation | Research/Product Inquiry | Closed | 04/04/23 | 04/05/23 | All | Provided user with EVT link: https://landfire.gov/evt.php Timeline: Completed | |
| 113003 | LANDFIRE data download issue | Website | LF Tools question/issue | Closed | 03/28/23 | 03/28/23 | All | Provided user instructions on how to download data using DDS. Timeline: Completed | |
| 112989 | Fuel Model Values Description | Fuels | Research/Product Inquiry | Closed | 03/28/23 | 04/04/23 | All | Advised user layer referred to as, "US_130, layer 0" is the Biophysical Settings Classification (BPS) or US_130BPS (0). Timeline: Completed | |
| 112977 | LANDFIRE EVT description and documentation for AK & HI | Vegetation | Research/Product Inquiry | Closed | 03/28/23 | 03/30/23 | AK & HI | Provided user with latest NatureServe AK data, and referred to NS website for HI. Timeline: Completed | |
| 112933 | Landcover data with NVC classes | Vegetation | Availability | Closed | 03/27/23 | 03/27/23 | MI | Advised user GAP Analysis and NVC were only both used in LF 2016. Timeline: Completed | |
| 112932 | EVC and ECT 2020 metadata | Website | LF Tools question/issue | Closed | 03/27/23 | 03/27/23 | All | Provided user with metadata links. Timeline: Completed | |
| 112906 | Succession Class and Reference Condition table, 2010 | Vegetation | Research/Product Inquiry | Closed | 03/24/23 | 03/30/23 | All | Provided user with Sharepoint link with data requested. Timeline: Completed | |
| 112682 | Field based fuel data | Reference | LF Tools question/issue | Closed | 03/20/23 | 03/21/23 | All | Provided user with LFRDB link: https://www.landfire.gov/lfrdb_data.php. Timeline: Completed | |
| 112677 | Determining the date of EVC data | Vegetation | Research/Product Inquiry | Closed | 03/17/23 | 03/20/23 | All | Advised user LF 2020 EVT is circa 2020 data. LF 2020 EVC is capable to 2022, but EVT is not. Timeline: Completed | |
| 112558 | Download URL not working | Website | Website/viewer assistance | Closed | 03/15/23 | 03/15/23 | All | Advised user download link executes as expected. Same user has had similar issues previously. Advised to provide more specific information, or that issue may be on their end. Timeline: Closed | |
| 112555 | Interest in participating on a Q&A (4/12) for Region 6 Forest Service? | Other | Other | Closed | 03/15/23 | 03/16/23 | All | Sent to SME for their consideration. Timeline: Completed | |
| 112195 | LANDFIRE Archive Request | Fuels | Research/Product Inquiry | Closed | 03/14/23 | 03/14/23 | All | Advised user that there is no F40 Remap 210 version available, but we do have 200 (https://www.landfire.gov/version_download.php#). Timeline: Completed | |
| 112080 | LANDFIRE Total Fuel Change Tool | Fuels | Research/Product Inquiry | Closed | 03/10/23 | 03/13/23 | All | SME clarified capabilities of FBFM40. Timeline: Completed | |
| 112021 | Error in 8/2020 BpS model description (11662 Middle Rocky Mountain Douglas Fir Forest and Woodland Fire-maintained) | Vegetation | Research/Product Inquiry | Closed | 03/08/23 | 03/09/23 | All | TNC located errors and corrected. Timeline: Completed | |
| 112019 | LANDFIRE archived data request | Vegetation | Research/Product Inquiry | Closed | 03/08/23 | 03/09/23 | All | Provided link with requested archived data. Timeline: Completed | |
| 111975 | Help request, missing BpS description: 10010 Inter Mountain Basins Sparsely Vegetated Systems | Vegetation | How-To (Access) | Closed | 03/07/23 | 03/08/23 | All | Explained where to find BpS model descriptions for download. Timeline: Completed | |
| 111957 | Alaska ArcMap, ArcPro WMS help | Vegetation | Problem (Access) | Closed | 03/07/23 | 03/10/23 | AK | Advised user that data would need to be downloaded in order to manipulate it in ArcGIS or ArcPro. Timeline: Completed | |
| 111807 | LANDFIRE IFTDSS LOOKUP disturbance rules feedback | Fuels | Research/Product Inquiry | Closed | 03/02/23 | 03/05/23 | All | SME provided clarification on Forest Vegetation Simulator with Fire and Fuels Extension (FVS/FFE). Timeline: Completed | |
| 111803 | Landfire data with QGIS software | Vegetation | LF Tools question/issue | Closed | 03/02/23 | 03/07/23 | All | Recommended user install raster attribute table plugin to view LF pixel values (https://plugins.qgis.org/plugins/RasterAttributeTable/). Timeline: Completed | |
| 111785 | WMS disturbance data availability past 2014 | Disturbance | Research/Product Inquiry | Closed | 03/02/23 | 03/03/23 | All | Advised naming convention was modified after 2014, and provided link: https://landfire.gov/lf_naming_convention.php Timeline: Completed | |
| 111656 | LANDFIRE archived data request | Vegetation | Research/Product Inquiry | Closed | 03/02/23 | 03/03/23 | All | Provided link with requested archived data. Timeline: Completed | |
| 111487 | Data download question | Website | Website/viewer assistance | Closed | 02/28/23 | 02/28/23 | All | Explained how to properly navigate DDS. Timeline: Completed | |
| 111482 | Request for EVT_140 descriptions | Vegetation | Research/Product Inquiry | Closed | 02/28/23 | 02/28/23 | All | Provided user with Sharepoint link with data requested. Timeline: Completed | |
| 111450 | Download problem | Website | Website/viewer assistance | Closed | 02/27/23 | 02/28/23 | All | Adviser user to attempt download again, and provide more specifics if issue persists. Timeline: Completed | |
| 111445 | Requesting EVT gridcodes | Website | Website/viewer assistance | Closed | 02/27/23 | 02/28/23 | All | Provided user link to information requested (https://landfire.gov/CSV/LF2020/LF20_EVT_220.csv). Timeline: Closed | |
| 111376 | Which canopy cover version to use for regression analysis? | Fuels | Research/Product Inquiry | Closed | 02/27/23 | 02/27/23 | All | Provided explanation of datasets available to clarify. Timeline: Completed | |
| 111362 | LANDFIRE archived data request | Disturbance | Research/Product Inquiry | Closed | 02/24/23 | 02/27/23 | All | Provided link with requested archived data. Timeline: Completed | |
| 111240 | LANDFIRE data products download issue | LF Map Viewer | LF Tools question/issue | Closed | 02/21/23 | 02/21/23 | All | Advised user of known issue, and provided alternate process to obtain data. Timeline: Completed | |
| 111232 | Understanding how LANDFIRE uses AIM data | Fuels | Research/Product Inquiry | Closed | 02/21/23 | 02/24/23 | All | SME offered to arrange call to discuss futher. Timeline: Completed | |
| 111206 | Delineation of firesheds | Fire Regime | Research/Product Inquiry | Closed | 02/21/23 | 02/22/23 | All | Provided links to refrence publications to answer inquiry. Timeline: Completed | |
| 111083 | Selection tools in ArcGIS Pro failing with LANDFIRE data layers | Data Distribution | Research/Product Inquiry | Closed | 02/16/23 | 02/21/23 | All | Recommended to redownload data or contact ESRI. Timeline: Completed | |
| 111035 | 2021 disturbance release schedule | Data Distribution | Research/Product Inquiry | Closed | 02/15/23 | 02/16/23 | All | Provided user with schedule link (https://landfire.gov/lf_schedule.php). Timeline: Completed | |
| 110981 | TNC concerns on mapping of burnable ag | Fuels | Research/Product Inquiry | Closed | 02/14/23 | 02/14/23 | All | Provided user with remedy on how to manual customize data. Timeline: Completed | |
| 110899 | Downloading data using AOI polygon | Data Distribution | Research/Product Inquiry | Closed | 02/13/23 | 02/13/23 | All | Provided user with instructions on how to use DDS GEOJson download option. Timeline: Completed | |
| 110764 | FRCC Question | Fire Regime | Research/Product Inquiry | Closed | 02/08/23 | 02/09/23 | All | Advised user FRCC was renamed to represent the product more accurately. Timeline: Completed | |
| 110742 | Request BPS vegetation group descriptions | Vegetation | Research/Product Inquiry | Closed | 02/08/23 | 02/16/23 | All | SME's not familiar with 2000 Rapid Fire layer or BpS types (Oak-Bluestem and Oak-Hickory Communities). Provided BpS descriptions of what user may be looking for. Timeline: Completed | |
| 110665 | Vegetation Condition Classification problem | Vegetation | Research/Product Inquiry | Closed | 02/07/23 | 02/16/23 | All | Advised user data has been corrected with an alert posted: https://www.landfire.gov/version_alerts.php. Timeline: Completed | |
| 110566 | LANDFIRE topography changes, production schedule | Topographic | Research/Product Inquiry | Closed | 02/03/23 | 02/03/23 | All | Advised 3DEP inputs may have changed elevation results, and provided schedule link (https://landfire.gov/lf_schedule.php). Timeline: Completed | |
| 110546 | Problems downloading data | Data Distribution | Research/Product Inquiry | Closed | 02/03/23 | 02/03/23 | All | Confirmed no issues with file. User tried again and was able to successfully download data. Timeline: Completed | |
| 110516 | Departure scores for each independent SClass? | Vegetation | Research/Product Inquiry | Closed | 02/03/23 | 02/07/23 | All | Provided user with link: https://www.landfire.gov/bps-models.php Timeline: Completed | |
| 110425 | Finding definitions of some PR EVT classes | Vegetation | Research/Product Inquiry | Closed | 02/01/23 | 02/07/23 | PR | Advised user that classifications given were attempt to map coffee and shade-grown coffee. Timeline: Completed | |
| 110378 | LANDFIRE elevation errors in the ocean off Northern Puerto Rico | Vegetation | Research/Product Inquiry | Closed | 02/01/23 | 02/02/23 | PR | Advised user that error was from source code (3DEP), and will be corrected on any subsequent updates. Timeline: Completed | |
| 110306 | Zero Values in Fire Regime Group | Fire Regime | Research/Product Inquiry | Closed | 01/31/23 | 01/31/23 | All | SME could not replicate issue, and will contact user to address. Timeline: Completed | |
| 110292 | Public Raw Event data -- Less fires than MTBS? | Fire Regime | Research/Product Inquiry | Closed | 01/30/23 | 02/07/23 | All | Advised that depending on the timing of MTBS releases it's possible that some MTBS fires do not get captured in the LF disturbance products. Timeline: Completed | |
| 110290 | LANDFIRE Product Service roll out of LF 2022 | Data Distribution | Research/Product Inquiry | Closed | 01/30/23 | 02/02/23 | All | Advised user that LFPS release dates are the same as DDS, and provided schedule link (https://landfire.gov/lf_schedule.php). Timeline: Completed | |
| 110282 | Inquiry about disturbance severity definitions | Disturbance | Research/Product Inquiry | Closed | 01/30/23 | 02/02/23 | All | SME answered user's questions regarding severity definitions. Timeline: Completed | |
| 110192 | LFPS download issues with USFS user | Data Distribution | LF Tools question/issue | Closed | 01/27/23 | 01/30/23 | All | Advised user that issue could not be replicated, and that USFS network issues were observed during this timeframe. Timeline: Completed | |
| 110148 | Concern about SClass mapping for BpS model 10390 | Vegetation | Research/Product Inquiry | Closed | 01/26/23 | 02/01/23 | All | Advised that there are issues with the Succession Class rules and subsequent mapping in some Ecological Systems. Timeline: Completed | |
| 110087 | LFPS (GPServer) download issue | Data Distribution | Website/viewer assistance | Closed | 01/25/23 | 01/26/23 | All | Advised user that issue could not be replicated, and that it may be a USFS network issues. Provided FTP for data needed (https://edcftp.cr.usgs.gov/project/landfire/for_Chuck/) Timeline: Completed | |
| 110080 | NDVI for insular areas | Vegetation | Research/Product Inquiry | Closed | 01/25/23 | 02/02/23 | PR | Provided FTP link for PR NDVI (https://edcftp.cr.usgs.gov/project/landfire/for_TNC/). Timeline: Completed | |
| 109861 | LANDFIRE archived data for US CONUS | Data Distribution | Website/viewer assistance | Closed | 01/19/23 | 01/20/23 | All | Provided user with archived data request on FTP (https://edcftp.cr.usgs.gov/project/LANDFIRE/for_Zhuoyang/) | |
| 109811 | Has FRCC been retired in favor of VCC? | Vegetation | Other | Closed | 01/19/23 | 01/26/23 | All | Advsied user FRCC was renamed to represent the product more accurately. Timeline: Completed | |
| 109806 | Raw fuel data for the Seqouia and Kings Canyon Areas | Fuels | Other | Closed | 01/18/23 | 01/20/23 | SW | SME discussed with user, who will respond back if there are any more questions. Timeline: Completed | |
| 109657 | LFPS assistance to download entire CONUS | Data Distribution | LF Tools question/issue | Closed | 01/16/23 | 01/18/23 | All | Advised user to utilize mosaic download page to avoid time-out issue. Timeline: Completed | |
| 109543 | LANDFIRE Geotiff pixel values | Vegetation | Research/Product Inquiry | Closed | 01/11/23 | 01/19/23 | All | Asked user per SME request to have user clarify what it is that they are trying to determine. Timeline: Completed | |
| 109527 | Failure to download FVC 2019 CONUS mosaic | Fuels | Website/viewer assistance | Closed | 01/10/23 | 01/12/23 | All | Confirmed FVC 2019 download working. Provided user with FTP to download. Timeline: Completed | |
| 109480 | VDep use to understand watershed ecological condition for USFS | Vegetation | Research/Product Inquiry | Closed | 01/09/23 | 01/09/23 | All | Provided user with relevant literature and explained VCC and VDep data. Timeline: Completed | |
| 109363 | Request for permission to publish maps generated using LF data | Fuels | Research/Product Inquiry | Closed | 01/05/23 | 01/10/23 | All | Advised user LF data is public domain and does not require copyright permissions. Timeline: Completed | |
| 109287 | LF BpS product at different hierarchical grouping (M-series)? | Vegetation | Research/Product Inquiry | Closed | 01/04/23 | 01/05/23 | All | Advsied there is no cross-reference between LF BPS and M-series, but provided Nature Serve link to investigate further (https://www.natureserve.org). Timeline: Completed | |
| 108829 | LANDFIRE reference/current succession mapping | Vegetation | Research/Product Inquiry | Closed | 12/30/23 | 01/05/23 | SW | Provided link for SClass mapping rules for all natural BPS: https://LANDFIRE.gov/sclass.php Timeline: Completed | |
| 108714 | Burn Recurrence Interval | Data Distribution | Website/viewer assistance | Closed | 12/28/22 | 12/29/22 | SW | Advised LF FRI data is readily available on the website. Provided link for product description and data download information. Timeline: Completed | |
| 108712 | BpS Document Question | Data Distribution | Research/Product Inquiry | Closed | 12/27/22 | 01/19/23 | All | Provided user with FTP link for SClass mapping rules (https://edcftp.cr.usgs.gov/project/landfire/for_Peter_L/). Timeline: Completed | |
| 108595 | USGS LANDFIRE Data Products are Ready for Download | Data Distribution | Website/viewer assistance | Closed | 12/23/22 | 12/27/22 | All | Advised user to attempt download again, and to provide specific data information if problem persists. Timeline: Completed | |
| 108486 | Another question about LF DDS Map Viewer | Data Distribution | Website/viewer assistance | Closed | 12/19/22 | 12/22/22 | PNW | Explained how to adjust legend to view only attributes of interest. Timeline: Completed | |
| 108454 | Question about LF DDS Map Viewer | Data Distribution | Website/viewer assistance | Closed | 12/19/22 | 12/22/22 | PNW | Provided link for EVT .csv for attribute table (https://www.landfire.gov/library_list.php?cat=1). Timeline: Completed | |
| 108452 | Download errors with LANDFIRE data in Fairfax county | Data Distribution | Research/Product Inquiry | Closed | 12/19/22 | 12/22/22 | VA | Provided user with work-around to obtain data needed. Timeline: Completed | |
| 108442 | Data Download | Data Distribution | Research/Product Inquiry | Closed | 12/15/22 | 12/20/22 | All | User was able to self-resolve. Timeline: Completed | |
| 108308 | What program do I use to open Events gdb? | Data Distribution | Research/Product Inquiry | Closed | 12/09/22 | 12/12/22 | All | User self-resolved. Timeline: Completed | |
| 108276 | possible to request LANDFIRE by geojson polygon? | Data Distribution | Website/viewer assistance | Closed | 12/07/22 | 12/07/22 | All | Provided alternative steps in lieu of using GeoJSON file with LFPS. Timeline: Completed | |
| 108245 | LANDFIRE MFRI | Data Distribution | Website/viewer assistance | Closed | 12/07/22 | 12/09/22 | All | Provided BpS AGOL information. Timeline: Completed | |
| 108128 | EVT_name question | Data Distribution | Website/viewer assistance | Closed | 12/07/22 | 12/07/22 | All | Provided document page numbers with species information. Timeline: Completed | |
| 108126 | Symbology in WMS Services | Data Distribution | Website/viewer assistance | Closed | 12/06/22 | 12/08/22 | All | Provided alternative steps to obtain attribute table data not available via WMS. Timeline: Completed | |
| 108023 | Request for info | Data Distribution | Other | Closed | 12/05/22 | 12/05/22 | All | Advised that LF is a free service and there are no plans to monetize data. Timeline: Completed | |
| 108019 | LF FCCS Fuelbeds Attributes | Fuels | Research/Product Inquiry | Closed | 12/21/22 | 12/22/22 | All | Provided useful links for Attribute Data Dictionary and FCCS data, along with LF liaison contact information for 2014 FCCS. Timeline: Completed | |
| 107969 | Inquiry on LF vector-based data on Google Earth Engine | Fuels | Research/Product Inquiry | Closed | 12/13/22 | 12/15/22 | All | Advised Events is only vector-based data, but available LF .tiff files can be used for GEE inputs. Timeline: Completed | |
| 107945 | Vegetation Types and Fuel Rulesets for Carlsbad BLM | Fuels | Research/Product Inquiry | Closed | 12/03/22 | 01/25/23 | SW | SME continues to engage user on EVT and fuel rulesets for Carlsbad BLM. Timeline: Completed | |
| 107911 | Unknown server error | Other | Other | Closed | 12/08/22 | 12/08/22 | All | Inquiry provided nothing specific to LF. Asked user to respond back with relevant info. Timeline: Completed | |
| 107910 | When will an updated version of NVC be released? | Vegetation | Research/Product Inquiry | Closed | 12/15/22 | 12/22/22 | All | Advised user NVC remap will not occur next year. Timeline: Completed | |
| 107895 | Requests for Archived LANDFIRE | Vegetation | Research/Product Inquiry | Closed | 12/12/22 | 12/16/22 | All | Provide FTP link for user. Timeline: Completed | |
| 107888 | Issue with roads in attritube table for EVT PR/VI dataset | Vegetation | Research/Product Inquiry | Closed | 12/09/22 | 12/15/22 | PR | SME recommended user redownload data, which resolved the issue. Timeline: Completed | |
| 107878 | LANDFIRE timeline ahead? | Vegetation | Research/Product Inquiry | Closed | 12/08/22 | 12/15/22 | SW | Provided generalized LF update process. Timeline: Completed | |
| 107804 | LANDFIRE Vegetation Departure | Vegetation | Website/viewer assistance | Closed | 12/06/22 | 12/08/22 | All | Provided links for information regarding VDep. Timeline: Completed | |
| 107803 | EVT Codes | Vegetation | Website/viewer assistance | Closed | 12/04/22 | 12/06/22 | All | Provided link to .csv library. Timeline: Completed | |
| 107796 | Access to Auto-Key? | Vegetation | Research/Product Inquiry | Closed | 12/01/22 | 12/08/22 | AK | Advised AK auto-key is not available, but offered CONUS auto-key instead. Timeline: Completed | |
| 107635 | Compiled Data web page/table download | Website | LF Tools question/issue | Closed | 12/16/22 | 12/20/22 | All | Advised that appropriate departments have been notified. Timeline: Completed | |
| 107487 | Vector .svg versions of the LANDFIRE logo | Data Distribution | Other | Closed | 11/29/22 | 12/01/22 | All | Provided logo in vector format. Timeline: Completed |
Note: LF makes every effort to respond to all inquiries in a timely manner. Depending on the inquiry, resolutions may take additional time for subject matters experts input.
